Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Company," "we," "us," or "our" refers to Web Solutions Group LLC, located at 30 N Gould St Ste R, Sheridan, WY 82801.
• "Client," "you," or "your" refers to any individual or entity that accesses our website or engages our services.
• "Services" refers to all IT services provided by the Company, including but not limited to Cloud IT services, Remote Support, and Server Maintenance.
• "Website" refers to www.web-solutionsgroup.com.
• "Agreement" refers to these Terms and Conditions together with any Service Agreement, Statement of Work, or other written agreement between the parties.

2. Services

Web Solutions Group LLC provides technology services including Cloud IT, Remote Technical Support, and Server Maintenance. The specific scope, deliverables, and terms of each engagement will be set forth in a separate Service Agreement or Statement of Work signed by both parties.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice. The Company may also refuse service to any individual or entity at its sole discretion.

3. Use of Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict anyone else's use of the Website. Prohibited uses include:

• Transmitting any unsolicited or unauthorized advertising or promotional material
• Attempting to gain unauthorized access to any systems or networks connected to the Website
• Using the Website in any way that could damage, disable, overburden, or impair it
• Using automated tools to scrape, crawl, or extract data from the Website without our written consent
• Impersonating any person or entity or misrepresenting your affiliation

4. Intellectual Property

All content on the Website, including text, graphics, logos, icons, images, and software, is the property of Web Solutions Group LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this Website without our prior written consent.

Any tools, scripts, documentation, or custom configurations developed by the Company in the course of delivering services to a Client shall remain the intellectual property of the Company unless explicitly transferred in a signed written agreement.

5. Client Responsibilities

To enable us to deliver services effectively, you agree to:

• Provide accurate and complete information about your systems, infrastructure, and requirements
• Maintain adequate data backups prior to any maintenance or support activity
• Grant the Company necessary access, credentials, and permissions required to perform the services
• Designate an authorized point of contact for communications and approvals
• Notify the Company promptly of any changes that may affect service delivery
• Comply with all applicable laws and regulations regarding your systems and data

6. Payment Terms

Payment terms, rates, and billing cycles will be specified in the applicable Service Agreement. Unless otherwise agreed:

• Invoices are due within thirty (30) days of the invoice date
• Late payments may be subject to a late fee of 1.5% per month on the outstanding balance
• The Company reserves the right to suspend services for accounts more than thirty (30) days past due
• All fees are non-refundable unless otherwise stated in a written Service Agreement

7. Confidentiality

Both parties acknowledge that during the course of the engagement, each party may receive Confidential Information belonging to the other. Each party agrees to: (a) keep such information strictly confidential; (b) use it only for the purposes of the engagement; and (c) not disclose it to any third party without prior written consent, except as required by law.

This obligation survives the termination of the engagement for a period of three (3) years.

8. Data and Security

The Company will take commercially reasonable precautions to protect client data encountered during service delivery. However, the Client is responsible for maintaining adequate independent backups of all data. The Company shall not be liable for any loss, corruption, or unauthorized access to data except where caused by the Company's gross negligence or willful misconduct.

The Company will comply with applicable data protection laws in its handling of personal data. See our Privacy Policy for details.

9. Disclaimer of Warranties

10. Limitation of Liability

11. Indemnification

You agree to indemnify, defend, and hold harmless Web Solutions Group LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to: (a) your use of the Website or Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your negligence or willful misconduct.

12. Term and Termination

These Terms remain in effect while you use the Website or our Services. Either party may terminate a service engagement in accordance with the terms of the applicable Service Agreement. In the absence of a Service Agreement, either party may terminate the relationship with thirty (30) days' written notice.

Upon termination: (a) all outstanding fees become immediately due and payable; (b) you must cease using any Company-provided tools or access credentials; and (c) each party must return or destroy the other's Confidential Information upon request.

13. Governing Law and Dispute Resolution

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles.

Any dispute that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration in Sheridan County, Wyoming, in accordance with the rules of the American Arbitration Association. Judgment upon the arbitration award may be entered in any court of competent jurisdiction.

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

14. Force Majeure

Neither party shall be liable for any delay or failure to perform resulting from causes beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, government action, power outages, or internet service disruptions.

15. Modifications to Terms

We reserve the right to revise these Terms and Conditions at any time. Updated terms will be posted to this page with a revised "Last Updated" date. Your continued use of the Website or Services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with any signed Service Agreement, Statement of Work, or other written agreement between the parties, constitute the entire agreement between you and Web Solutions Group LLC with respect to the subject matter hereof and supersede all prior and contemporaneous communications and proposals.

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